Privacy Policy

Last updated: June 2026

Exquisite Finishing respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, share, and protect the information you share with us through our website and in the course of providing our cabinet and wood finishing services.

Information We Collect

We collect information you provide directly, such as your name, business name, phone number, email address, mailing or project address, and project details when you request an estimate, place an order, contact us, or communicate with us about our services. If you make a purchase, payment is handled by our payment processors; we receive confirmation of payment and order details but do not store full payment card numbers ourselves.

When you visit our website, our website platform may automatically collect standard technical information such as your IP address, browser type, device information, pages viewed, and the date and time of your visit. This information is collected through cookies and similar technologies.

How We Use Your Information

We use your information to communicate with you about our services, including providing estimates, scheduling appointments, sending project updates, and responding to inquiries. We also use it to process orders and payments, maintain our business, accounting, and tax records, and operate and improve our website and services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

How We Share Your Information

We do not sell your personal information. We share it only as needed to run our business, including with service providers who help us operate — such as our website host and platform, our payment processors, and our job-management and invoicing tools — and with our professional advisors, such as our accountant, for bookkeeping and tax purposes. These providers may use your information only to perform services for us. We may also disclose information when required by law, to comply with legal process, or to protect our rights, property, or safety, or that of others.

SMS Messaging

Exquisite Finishing offers SMS (text message) communication to customers who provide their mobile number and consent to receive messages. By providing your phone number, you agree to the following:

Consent. When you submit your mobile number through our website, contact forms, or in person, you are consenting to receive SMS messages from Exquisite Finishing related to estimates, appointment scheduling, project updates, and other service-related communications. Consent is not a condition of purchasing any product or service.

Privacy of your information. Your personal information, including your mobile phone number, will not be sold, rented, or shared with third parties for marketing purposes. Your information is used solely to communicate with you about our services.

Message frequency. Message frequency varies depending on your interactions with us and the status of your project. You may receive recurring messages.

Opting out. You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you reply STOP, we will send one confirmation message and will not send further texts unless you opt back in.

Help. For assistance, reply HELP to any message, or contact us at 970-236-4486 or [email protected].

Rates. Message and data rates may apply, depending on your mobile carrier and plan.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings, though some site features may not function properly if cookies are disabled.

Data Security

We take reasonable measures to protect the personal information we hold against loss, theft, and unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as needed to provide our services, maintain our business and accounting records, comply with our legal and tax obligations, and resolve disputes. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Your Choices and Rights

You may contact us at any time to review, update, or request deletion of the personal information we hold about you, or to opt out of non-essential communications. Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor those rights as required by law.

Children’s Privacy

Our website and services are intended for adults and for business customers. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be reflected on this page.

Contact Us

If you have any questions about this privacy policy, please reach out using the details below.